International Call Center
Our telemarketing division has wide experience in call center services. We have specifically worked products for US Hispanic market and all over Latin-America. We know we can be quite helpful placing your products and services, all under our pure performance concept. You pay per every sale, contact, lead, appointment, etc, according to your specific needs, terms and conditions.
Fully functional telemarketing stations. All of them can be equipped according to specific needs of our customer.
50 telemarketing stations. They can be used for incoming or outgoing calls, daily, weekly, monthly, in single or double shift or 24 hour up and running time.
SAN Authorization and DNC List access valid through may 2010.
Technical Features
We comply with all technical terms and conditions set by the client, such as phone call recording, quality control protocols, data storage and transfer via FTP.
Servers and Wide Band dedicated Channels for data and communication.
Highly trained Spanish and English Spanish team.
Safety Policies
We assign passwords to team members so they can access our LAN according with their position and responsibilities. These parameters allow them only to reach the data concerning to their job.
Data transmission is always encrypted.
All data given or obtained will be given back, will be saved as long as they need it, or destroyed at the end of every campaign.
Our Telemarketing Services
Database Appending Confirmation and/or Updating
Market Research
Appointment Setting
Auditing Campaigns
Post Sale Service
Product Activation Campaigns
Customer Service
Customer Satisfaction Services
Special Events Promotion and Confirmation
Outbound Campaigns for Selling Purposes
Debt Collection Campaigns
Our Social Commitment
Our Telemarketing Division, located in Bogotá D.C., (Colombia, Souh America), has a social policy which set as a priority to hire moms head of households, also has developed education and social programs in order to help them achieve their personal goals.