International Call Center


At Synervation Global, we offer a world class multilingual Telemarketing Call Center. Synervation is an advanced inbound /outbound telemarketing call center. We offer cost effect inbound / out bound call center service solutions to fit your business needs. We have specifically worked products for US market and all over Latin-America. - Fully functional telemarketing stations. All of them can be equipped according to specific needs of our customer.

- 70 telemarketing stations. They can be used for incoming or outgoing calls, daily, weekly, monthly, in single or double shift or 24 hour up and running time.
- SAN Authorization and DNC List access valid through may 2010.

Our Telemarketing Services

Live Lead Verification
Lead Generation - Education, Debt, Insurance and More...
Database Appending Confirmation and/or Updating
Market Research
Appointment Setting
Auditing Campaigns
Post Sale Service
Product Activation Campaigns
Customer Service
Customer Satisfaction Services
Special Events Promotion and Confirmation
Outbound Campaigns for Selling Purposes
Debt Collection Campaigns
CPA and CPS Campaigns

Technical Features

We comply with all technical terms and conditions set by the client, such as phone call recording, quality control protocols, data storage and transfer via FTP. Servers and Wide Band dedicated Channels for data and communication. Highly trained in English, Spanish, French, and Portuguese.

Some of Our Clients

Customer Service for UNICEF and COMCEL (Cell phone company)
Cancer Insurance for BANCOMER (Mex Financial Group)
Personal Insurance for Santander (Spain and MX Financial Group)
Financial products for Santander
Home Insurance for TELMEX (Largest TV-Phone-Broadband Internet Company in Latam)

Safety Policies

- We assign passwords to team members so they can access our LAN according with their position and responsibilities. These parameters allow them only to reach the data concerning to their job.
- Data transmission is always encrypted.
- All data given or obtained will be given back, will be saved as long as they need it, or destroyed at the end of every campaign.

Our Social Commitment

Our Telemarketing Division, located in Bogotá D.C., (Colombia, Souh America), has a social policy which set as a priority to hire moms head of households, also has developed education and social programs in order to help them achieve their personal goals.


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